pkr7 Privacy Policy

This Privacy Policy is issued by pkr7 (referred to throughout this document as "pkr7", "we", "us", or "our"), the operator of the online gaming platform accessible at pkr7.pro. pkr7 is an internationally licensed online gaming platform built specifically for Pakistani players, offering cricket betting, live casino, slots, Mahjong Ways, and jackpot games in a PKR-friendly environment.

For the purposes of applicable data protection legislation, pkr7 acts as the data controller in respect of the personal data you provide when registering and using the pkr7 Platform. As data controller, pkr7 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

pkr7 collects the following categories of personal data in the course of operating its platform and servicing player accounts:

pkr7 collects personal data through the following channels and methods:

• Direct Registration: Information you provide when creating your pkr7 account, including your name, date of birth, mobile number, email address, and preferred payment method details.
• KYC Submission: Identity documents you upload in response to a pkr7 verification request, including CNIC, passport, or proof of address.
• Payment Transactions: Financial data shared by payment processors (JazzCash, EasyPaisa, HBL, UBL, SadaPay, Meezan Bank, Allied Bank, and USDT TRC20 providers) in the course of processing deposits and withdrawals.
• Platform Activity: Data generated automatically by your use of the pkr7 Platform, including games accessed, bets placed, session durations, and login records.
• Cookies & Tracking Technologies: Technical data collected via cookies, pixel tags, and similar technologies when you browse the pkr7 website. See Section 9 for full details.
• Support Interactions: Information you share when contacting pkr7 via live chat, email, or any other support channel.
• Third-Party Verification Services: Identity and fraud-check data received from regulated KYC and AML screening providers used by pkr7 in the fulfilment of its licensing obligations.

pkr7 uses your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons listed below without first obtaining your explicit consent:

• Account Creation & Management: To register your pkr7 account, maintain it in good standing, and provide you with access to the platform's full range of games and services.
• Identity & Age Verification: To confirm that you meet the 21+ age requirement and to verify your identity in accordance with our licensing and anti-money laundering obligations.
• Payment Processing: To process deposits and withdrawals in PKR via your chosen payment method, and to maintain accurate transaction records for your account.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal conduct on the platform.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling and to administer deposit limits, cooling-off periods, and self-exclusion requests appropriately.
• Customer Support: To respond to your queries, complaints, and account-related requests in a timely and effective manner.
• Platform Improvement: To analyse aggregate usage patterns and improve the pkr7 platform's performance, game selection, and user experience.
• Legal & Regulatory Compliance: To fulfil our obligations under applicable gaming licensing conditions, anti-money laundering regulations, and any other legal requirements to which pkr7 is subject.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent or where we have a legitimate interest in doing so. You may opt out at any time.

pkr7 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:

• Contractual Necessity: Processing required to perform our obligations under the pkr7 Terms & Conditions — including account registration, payment processing, and support provision.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC/AML obligations mandated by pkr7's gaming licence.
• Legitimate Interests: Processing carried out for pkr7's legitimate business interests, including fraud prevention, platform security, and aggregate analytics — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pkr7 does not sell or rent your personal data. We share data only with the categories of third parties listed below, and only to the extent necessary for the specific purpose described:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, SadaPay, Meezan Bank, Allied Bank, and cryptocurrency gateway providers — to facilitate deposits and withdrawals from your pkr7 PKR Wallet.
• KYC & Identity Verification Providers: Regulated third-party services that assist pkr7 in verifying your identity and age, and in conducting AML screening checks as required under our licensing conditions.
• Game Content Providers: The certified game studios and live casino operators whose games are offered on the pkr7 Platform may receive limited technical session data necessary for game delivery. They do not receive your financial or identity information.
• IT & Infrastructure Providers: Cloud hosting, security monitoring, and technical service providers that support the operation of the pkr7 Platform under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: pkr7 will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where required to do so by law, a valid legal order, or our licensing authority's directions.
• Fraud Prevention Agencies: Where fraud, money laundering, or other illegal conduct is suspected, pkr7 may share relevant data with specialist fraud prevention and investigation services.

All third parties with whom pkr7 shares personal data are required to process that data in accordance with applicable data protection law and are bound by confidentiality obligations. pkr7 does not permit third-party service providers to use your data for their own purposes beyond the specific service they provide to pkr7.

As an internationally licensed gaming platform, pkr7 may process or store your personal data in countries outside Pakistan. Where such international transfers occur, pkr7 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable data protection legislation.

Safeguards employed by pkr7 for international data transfers include contractual data processing agreements incorporating standard protective clauses, and transfer only to providers operating under jurisdictions or certifications that provide an adequate level of data protection.

pkr7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following general retention principles apply:

• Active Accounts: Personal data associated with an active pkr7 account is retained for the lifetime of the account plus any legally mandated retention period thereafter.
• Closed Accounts: Following account closure, pkr7 retains identity, financial, and transaction records for a minimum of five (5) years in order to comply with anti-money laundering record-keeping requirements and to defend against any potential legal claims.
• KYC Documents: Identity verification documents are retained for the period required by our licensing authority, which is generally five (5) years from the date of last account activity.
• Marketing Preferences: Records of your marketing consent or opt-out status are retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction, to allow for the effective resolution of any follow-up disputes.

When personal data is no longer required, pkr7 will securely delete or anonymise it in accordance with our internal data destruction procedures.

pkr7 uses cookies and similar technologies (including pixel tags and local storage) on the pkr7 Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session management, login authentication tokens, and security cookies. They cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: Used to collect aggregate, anonymised data about how players use the pkr7 Platform — which games are most popular, where errors occur, and how page load times can be improved. This data does not identify individual players.
• Functional Cookies: Allow the Platform to remember your preferences, such as language settings and game lobby layout choices, to provide a more personalised experience on return visits.
• Fraud Detection Cookies: Used to identify suspicious patterns of behaviour, multiple accounts from the same device, or other indicators of fraudulent activity.

pkr7 does not use third-party advertising or behavioural tracking cookies to build profiles for targeted advertising across external websites. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair your ability to use the pkr7 Platform.

Subject to applicable law and certain limited exceptions, you have the following rights in relation to your personal data held by pkr7:

• Right of Access: You may request a copy of all personal data pkr7 holds about you, along with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held by pkr7. For account details you can update yourself, please do so directly via your account settings before contacting support.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that regulatory record-keeping requirements may prevent immediate deletion of certain data categories.
• Right to Restrict Processing: In certain circumstances, you may request that pkr7 restrict the processing of your data — for example, while the accuracy of data is being contested.
• Right to Data Portability: You may request that pkr7 provide your personal data in a structured, commonly used, machine-readable format, or transfer it directly to another service provider where technically feasible.
• Right to Object: You may object to processing based on legitimate interests or direct marketing at any time. Marketing opt-outs take effect within 72 hours of a valid request.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The pkr7 Platform is strictly intended for adults aged 21 years and above. pkr7 does not knowingly collect or process personal data relating to individuals under the age of 21. The pkr7 registration process includes mandatory age declaration and is followed by KYC-based age verification for all accounts.

If pkr7 becomes aware that personal data has been collected from an individual who does not meet the 21+ age requirement, that account will be immediately closed, all associated data will be securely deleted to the extent permitted by law, and any balance will be handled in accordance with applicable regulatory guidance on underage account closure.

If you believe that a minor may have registered on the pkr7 Platform, please contact our support team immediately at [email protected] so that we can investigate and act without delay.

pkr7 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL encryption for all data in transit between your device and the pkr7 Platform.
• Encryption of sensitive data at rest, including financial records and identity documents stored in pkr7's secure data infrastructure.
• Role-based access controls ensuring that only authorised pkr7 personnel with a legitimate operational need can access personal data.
• Regular penetration testing and security audits conducted by qualified third-party security specialists.
• Multi-factor authentication requirements for all pkr7 administrative systems that handle player data.
• Continuous security monitoring and intrusion detection systems operating on a 24/7 basis.

Despite these measures, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pkr7 will notify affected players within 72 hours of becoming aware of the incident and will provide clear guidance on protective steps you should take.

The pkr7 Platform may from time to time contain references to or integrations with third-party services — such as certified game providers or payment processors — in the course of delivering platform functionality. These third parties operate their own privacy policies and data practices, which are independent of pkr7's.

pkr7 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy documentation of any third-party service you interact with in connection with your pkr7 account. Our selection of third-party partners is guided by their reputation, regulatory standing, and demonstrated commitment to data security.

pkr7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the structure of our platform. The effective date displayed in the Hero section of this page reflects the most recently published version.

Where updates are material — meaning they significantly affect your rights or how your data is processed — pkr7 will notify registered players via email and display a prominent notice on the Platform before the changes take effect. For minor or clarificatory updates, the revised policy will be published on this page without individual notification. We recommend reviewing this Privacy Policy periodically to stay informed.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how pkr7 handles your personal information, please contact our Data Protection team using the details below:

pkr7 is committed to resolving all privacy concerns fairly and transparently. Our support team is available in both English and Urdu to assist players across Pakistan — whether you are based in Karachi, Lahore, Islamabad, Faisalabad, Peshawar, or anywhere else in the country.

If you are not satisfied with pkr7's response to a privacy complaint, you have the right to escalate your concern to the relevant data protection supervisory authority or the regulatory body overseeing pkr7's gaming licence.